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What Our Customers Say About Pets Homes & Gardens
“I can’t recommend Russell enough for anyone in need of a reliable and caring pet sitter. Russell recently looked after our young cat, and I am beyond impressed with the level of care and attention he provided. Russell not only fed and looked after our cat, but also took the time to give him extra playtime too.
Throughout the time that we were away Russell kept us updated with regular photos/videos and messages, which really put my mind at ease. It is evident that he truly enjoys caring for animals and very quickly developed a genuine bond with ours.
We returned home to a happy and well-cared-for cat, and I am so grateful to have found such a wonderful pet sitter. Thank you Russell for your outstanding service and for treating our cat like your own. We will definitely be reaching out to you again for all our future pet-sitting needs!”
Estelle, March 2024
“If you’re looking for a cat sitter, then look no further. Russell looked after my British blue diva for a week and I couldn’t have felt more comfortable leaving her in his safe hands (backed up by a very chilled and happy looking cat when we got back from holiday!). I received pictures, videos and updates after every visit, and it was lovely to be able to relax knowing she was being well looked after. Thank you again Russell – I’ll be looking to book you up again when we are next away.”
Katy, February 2023
“Russell cared for my two cats while I was on holiday for 3 weeks. I can highly recommend him. He spent time getting to know them and gaining their trust. One is very shy but she soon fell in love with Russell. He sent me photos & updates everyday. I will definitely be asking Russell to care for my cats on my next trip away.”
Gillian, October 2022
“To anyone who has pets that need looking after when you’re away, I would highly recommend Russell! When I first needed a cat sitter, I was so nervous about who I was leaving my fur baby with. But now I can honestly say I feel so comfortable and at ease whenever Russell is looking after him. Russell meets me before I go away to make sure he knows where to find everything my cat needs, and whilst I’m away Russell sends me regular updates and photos so I know how my cat is doing. I always come home to a very happy cat! Russell is incredibly trustworthy and goes above and beyond to make me and my cat feel secure. Thank you Russell.”
Michelle, October 2022
“Russell cared for my rats and chinchillas while I was on holiday, he was happy to handle them and was fantastic with my small pets, he sent pictures when visiting and overall made me feel extremely relaxed about being away from them. I won’t think twice about who to use if I need care again in the future for any pets I may have, I’m relieved that somebody so fantastic is nearby. Thank you!”
Gemma xx, March 2020
“Russell was great looking after our cat in our home. He was trustworthy, reliable and very caring. He sent us pictures and messages while we were away to let us know our cat was doing well, he also bought some extra cat food as we’d run out, which was great. We were impressed with the attention to detail and quality of service before we left, Russell came to visit our cat twice and we were asked about bin collection times, vets details etc. We would highly recommend Russell’s services. Thank you!”
Natalie, January 2020
“Russell fed our two new kittens twice a day while we were away between Christmas and New Year. We were very pleased with the way that he kept us updated and sent us pictures by text message. We would recommend Russell to anyone who needs a reliable person to feed their pet while they are away.”
G Humphris, January 2020
“We are very pleased with the service that Russell provided while we have been away. We’ve come home to two very contented looking cats who do not appear to have noticed that we have been on holiday! Russell visited on a daily basis to feed and say hello to the cats, as well as feeding our fish and watering our bonsai – providing us with regular updates on how things were. It was good to have peace of mind that the animals were being looked after in their own surroundings and that someone was keeping an eye on the house. We’d recommend Russell’s services – thank you!”
Nichola Mayer, August 2019
“The care and support given by Russell looking after our cat whilst we were away was outstanding.The service he provides goes above and beyond my expectations. It meant we were able to have a fantastic holiday fully trusting our cat was being well cared for. We enjoyed the regular photos and texts updating us. Our cat was really happy and content upon our return. I feel we have been lucky to find such an amazing service and will certainly use every time we go away – thank you Russell for your time and care.”
Rachel Brock, August 2019
“Thank you Russell for stepping in at short notice to look after Honey. You are a very caring dog walker who only wants to do the best for a customer’s dog when their dog is feeling sad cause their owner is away. We can highly recommend Russell to all pet owners who need a very caring and supportive dog walker.”
Lynne Sherwood, June 2019
“We went away for a long weekend in March and were concerned about leaving our very loved cat Boo on her own as she requires company and love. I shouldn’t have worried as Russell was amazing with her and sending us pictures and feedback every day, sometimes twice a day. Will definitely use Russell again, he is very professional, caring and totally reliable.”
Ceu Esteves, May 2019
“Our two cats were very happy to have Russell visiting them while we were away. Reliable, trustworthy, reassuring pet care, we couldn’t have asked for more.”
SB Khan, April 2019
“My little rescue dog Huwie spent 5 nights with Russell and Rosanna at PHG Haywards Heath recently. It was his first time away since coming to me and I was very apprehensive. I needn’t have worried, Huwie stayed in their lovely home, and seem very content with them both from the word go. I got some lovely photo and video updates while I was away from I could see he was a happy boy. The whole process was very easy and I would definitely recommend the service and peace of mind that Russell and Rosanna give if you like the idea of home boarding.”
A Gills, April 2019
“Thank you Russell for looking after our farm and animals!!! We are very grateful and we will definitely use Russell @ Pets Homes and Gardens again! We knew we left our farm in a capable hands hence our holidays were very relaxing. Highly recommended and happy to provide references if needed. Joanna @ Surrey Hills Yurtse.”
Joanna Zajac, October 2018
“The level of dog care offered by Russell and Rosanne at PHG Haywards Heath is exceptional. From the moment I enquired about their dog boarding for our 2 year old Cavapoo, Hetty, Russell was efficient, professional and friendly. What impressed us even more was the level of attention they pay to making sure that the pets they look after are as content and settled as possible. It really does feel as though they treat Hetty with as much care and love as if she were theirs. We always look to send her there whenever we need dog care and boarding – I can’t recommend them highly enough.”
Louise O’Conner, September 2018
“Welcoming, informative, love for animals was noticeable from the start. Could not recommend enough! Being our 1st time leaving our dog outside of the family, we were reassured from the start! Betsy will be back :)”
Laura Benevenia, August 2018
“Russell is a very welcome addition to the PHG family of pet carers in the UK. Being an experienced pet owner and really devoted to animals, he brings all the right qualities and values we want for PHG, and our prospective clients demand for their pets.
With the dedication, care and attention Russell places on pets, I can recommend him without hesitation as outstanding pet sitter.”
Peter Maxted, Managing Director PHG